Employee assistance program (EAP)
僱員支援計劃
As a caring employer, HKUST has been providing EAP to our staff members. Vital Employee Service Consultancy has been appointed as our EAP service provider to our staff and their immediate family members for enhancing emotional and social well-being to create better work performance and a balanced work life.
科大非常重視同事的身心靈健康，故為科大的員工及其直屬家屬提供僱員支援服務(服務由盈力僱員服務顧問提供)，助其應對工作／生活問題，以增強工作上的融入度和正向思維，達致工作與生活平衡。
Counselling and Consultation Service 咨詢及輔導服務
The Counselling and Consultation Service of Vital aims to provide assistance to our staff and their immediate family members who may encounter stress or difficulties arising from work, family or interpersonal relationships. The services mainly include:-
透過咨詢及輔導服務，專業人員會協助你處理工作、家庭、人際及生活上所遇到的壓力和疑難。主要服務包括：
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A telephone hotline (5401 0877) manned by experienced counsellors.
由資深輔導員接聽的電話熱線 (5401 0877) -
Face-to-face counselling conducted by counsellors in Vital's office.
與資深輔導員於盈力的辦公室進行面談輔導 -
Where necessary, referral to the service of clinical psychologists can be arranged.
有特別需要的個案，會轉介至臨床心理學家作進一步的心理評估及治療
Service hours - Monday to Sunday: 24 hours servicing
服務時間 – 星期一至日﹕ 24小時全天候服務
When the lines are busy, calls will be directed to paging service and the counsellors will return call as soon as possible.
當線路繁忙時，會經傳呼台通知輔導員回覆。